Refund Policy

The “AnyDay Money” app is an offering of AnyDay Fintech Private Limited (AFPL) (formerly known as Poonawalla Jet Fintech Private Limited).

All sales of prepaid recharge on the AnyDay Money app are final with no refund or exchange permitted. You are responsible for the mobile number or DTH account number for which you purchase the prepaid recharge and all charges that result from those purchases. AFPL is not responsible for any purchase of prepaid recharge for an incorrect mobile number or DTH account number. However, if in a transaction performed by you on the AnyDay Money app money has been charged to Your card or bank account and a recharge is not delivered within 24 hours of the completion of the transaction, then You shall inform us by sending an e mail to our customer services e mail address mentioned on the ‘Contact Us’ page on the AnyDay Money app. Please include in the e-mail the following details – the mobile number (or DTH account number), operator name, recharge value, transaction date and order number. AFPL will investigate the incident and, if it is found that money was indeed charged to Your card or bank account without delivery of the recharge, then You will be refunded the money within 21 working days from the date of receipt of Your e-mail.